How to reach us

Whatever the question, day or night, the pack has your back. Our live chat is staffed around the clock, and our e-mail team handles documents and anything that needs a written answer.

Get your bonus

Channels

Channel	Where	Hours or use
Live chat	bottom-left of every page	24/7
E-mail	support@reelwolves.com	written requests, documents, self-exclusion
FAQ	Frequently asked questions in the footer	bonuses, payments, account

Documents

When we ask you to verify your identity or address, send the files through the chat or by e-mail in PDF, JPG, PNG, GIF, BMP or TIF, up to 2 MB each.

Self-exclusion

Tell our live chat if you want a break; we set a self-exclusion or close the account on request and reopen it when your chosen period ends.

Common questions

Is the live chat open at night?

Yes, 24 hours a day.

Which e-mail do I use for documents?

support@reelwolves.com.

How large can a verification file be?

Up to 2 MB.

Can I set a deposit limit?

Ask the live chat; self-exclusion and account closure are available on request.